Product Operations Lead - Search & Recommendation
Sep 2021 - Now
Shopee
Connect users to what they may want at scale. Leading production operations and business product management for Search & Recommendation across 14 markets.
Manager
Nov 2018 - Aug 2021
EY Digital
Managed the delivery of digital programs for a wide range of clients ranging from Singapore government agencies to the private sectors such as hospitality, education, and transportation, under the Digital and Emerging Technologies practice.
Adelphi Digital was acquired by EY and became the Digital Consulting arm of EY Singapore.
Assistant Divisional Head cum Technical Manager
May 2017 - Oct 2018
Adelphi Digital Consulting Group
Learned how to build and sustain a high-performing team. Co-led the division by overseeing, coaching and mentoring a multidisciplinary team of 15 consultants, designers and developers. In 2018, division revenue was increased by 100%, annual employee turnover rate was reduced to 6% from 20% in 2017 and team morale was maintained at a soaring level.
Senior Technical Developer
Jan 2015 - Apr 2017
Adelphi Digital Consulting Group
Architected and led the implementation of marketing technologies including web personalization, A/B testing, email campaigns, user behavior analytics for government agencies and MNCs.
Software Engineer
Jun 2013 - Dec 2014
D-SIMLAB Technologies
First hand experienced what it means to be in a deep-tech B2B startup. Implemented simulation-based business analytics and process optimization solutions for aerospace and semiconductor industries.
Intern
Mar 2012 - Mar 2013
IDG Ventures Southeast Asia
Learned how Venture Capital speeds up the adoption of emerging technologies, media, and telecommunications in South East Asia.
